Director, Global Head of Digital, Knowledge & Collaboration
Dr Bonnie Cheuk is a strategic, hands-on, business & results-driven executive with strong digital transformation advisory and consultancy, web/digital channel management, information & knowledge management, collaboration, social media and Enterprise 2.0 expertise. Originally from Hong Kong, she has 20+ years of international work experience with multinational corporations in HK, Singapore, USA, UK and Europe.
Her expertise lies in blending her deep understanding of information/knowledge management, change management, communication/facilitation principles and practices with her knowledge of the latest technologies to deliver business solutions and drive change. She has led the successful roll out of social collaboration and knowledge sharing programmes for Euroclear, Citigroup and ERM.
Currently, Bonnie is partnering with the business and technology leaders to shape the future Digital Workplace experience for employees, and refreshing the web, social media, digital strategy to improve client experience for a global financial services company.
Bonnie’s doctorate research focussed on understanding the information seeking and use behaviour in the workplace context. Since then, she has developed strong interest in bringing information literacy to life in the workplace context. Bonnie publishes papers, gives lectures at universities and speaks regularly at international conferences. Bonnie is the author of “Social Strategies in Action: Driving Business Transformation” published by Ark Group in 2013.