Jacqueline Harrison has worked in a variety of IT and business data roles across multiple sectors (telecoms, finance, pensions, and utilities) before joining NFU Mutual in 2017. In all of these roles, the same challenge exists: to establish sufficiently controlled and managed data to achieve a target business outcome. Most recently Jacqueline has led the case for change to establish improved data management in a large regulated utility, developed corporate wide Data Management principles and standards, and developed detailed training specifications for growing business capability. Jacqueline then joined NFU Mutual to join its IT division as Head of Information Architecture, with a specific focus on metadata management.