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Thursday September 3, 2015

Top 5 Tips for Chief Digital Officers in the Public Sector

“We don’t have customers, we have users,” said Paul Shetler, former Chief Digital Officer at the U.K. Ministry of Justice (and now CEO of Australia’s Digital Transformation Office).

That’s possibly the biggest difference between digital transformation in the private and public sectors:

Civil servants cannot choose their customers.

Yet in spite of this added challenge, as well as the complexities of local and national politics, the United Kingdom’s government has undergone a digital and data revolution.

That’s why at last year’s inaugural CDO Summit at the BBC in London on October 29, we assembled a panel of CDOs and digital experts from the civil service and local governments to explain the secret to their success.

To learn the top 5 tips every Chief Digital Officer in the public sector needs to know, watch this video of the panel below:

  • Bryan Glick (moderator): Editor-in-Chief, Computer Weekly (moderator)
  • Mark Thompson: Owner at Methods Group
  • Lucie Glenday: Chief Digital Officer at Surrey County Council
  • Paul Shetler: Chief Digital Officer at Ministry of Justice
  • Kathy Settle: Director for Digital Policy at Government Digital Service

And don’t forget that the next CDO Summit UK is only a month away. Speakers and Agenda are confirmed and online. 

Since the last summit sold out well in advance, we strongly recommend reserving your spot now in order to stay up-to-date on the latest trends in digital in both the private and public sectors.

Watch this video of the presentation now

Join us at our upcoming CDO Summits

presented by accenturestrategy

London 2015 speakers include:

  • Sarah Bentley: Chief Customer Officer at Severn Trent Water
  • James Bilefield: Chairman/Board Director, Advisor & Tech Investor
  • David Cook: Chief Digital Officer at Time Out 
  • Steve Cooper: CEO of Personal Banking at Barclays
  • Tanya Cordrey: Chief Digital Officer at Guardian News & Media
  • Sean Cornwell: Chief Digital Officer at Travelex
  • Mark Curtis: Chief Client Officer at Fjord
  • Jacqueline de Rojas: VP & GM at Citrix
  • Charmaine Eggberry: NED at Avanti Communications Group plc
  • Michael Ellis: CEO & President at ForgeRock
  • Sarah Flannigan: CIO at The National Trust
  • Sean Gilchrist: Managing Director, Commercial Digital at Lloyds Banking Group
  • James Haycock: Managing Director at Adaptive Lab
  • Tony Henderson: Playready Lead Europe at Microsoft
  • Norm Johnston: Global Chief Strategy and Digital Officer at Mindshare
  • Peter Lacy: Global MD, Strategy & Sustainability at Accenture
  • Stuart Lauchlan: Founder and Editor at Diginomica
  • David Mathison: CEO at CDO Club and CDO Summit
  • Jeff Moriarty: Chief Digital and Product Officer at Johnston Press
  • Alan Mumby: Partner, Global CIO Group at Odgers Berndtson
  • Andrew Proctor: Head of IT & Digital at West Midlands Police
  • Charlie Redmayne: CEO at HarperCollins UK
  • Tony Smith, CBE: Managing Director at Fortinus Ltd


Speakers and Agenda have been publicly announced! REGISTER NOW!

Last year’s summit at the BBC sold out weeks early. This year, we’ve moved to 30 Euston Square, which has twice the capacity as last year. However, we are already on track to sell out again. 

Don’t miss your chance to be there – secure your seat today!

We are delighted to announce our partnership with
The ForgeRock Identity Summit

Buy your ticket to the CDO Summit in London or Amsterdam, 
and you will receive a promo code for two COMPLIMENTARY tickets
to our Identity Summit in partnership with ForgeRock the next day!

The ForgeRock Identity Platform™ transforms the way millions of customers and citizens interact with businesses and governments online, providing better security, building relationships, and enabling new cloud, mobile, and IoT offerings from any device or connected thing. 

ForgeRock serves hundreds of brands like Morningstar, Vodafone, GEICO, TomTom, and Pearson, as well as governments like Norway, Canada, and Belgium, among many others.
Visit http://www.forgerock.com or follow ForgeRock on Twitter at http://www.twitter.com/forgerock.

The Identity Summits are an opportunity to explore not just the technology infrastructure that’s needed to support millions of customer identities making digital connections, but also the metrics we should use to measure the true impact of identity management.
Mike Ellis: CEO, ForgeRock
See Who Is Speaking At The 2015 U.K. CDO Summit
View All Speakers Here


“Bravo David Mathison and his team for curating such an excellent event at the inaugural U.K. CDO Summit.”
Lisa Telford: Head of Media & Entertainment Practice,
Odgers Berndtson

“Huge congratulations on an awesome inaugural U.K. CDO Summit. I cannot believe how much you worked into the programme! The quality was exceptional. In addition to incredible content, I also connected and networked with some great attendees. The CDO summit was an amazing achievement, you should be very proud.”

– Tony Henderson: Business Lead Europe for Content Protection, Microsoft, PlayReady Microsoft

About the CDO Summit:


The CDO Summit addresses the challenges and opportunities arising from big data, the cloud, digital disruption, and social and mobile media.  Our gatherings include the best digital strategists and practitioners on earth, in intimate, collegial, and supportive environments designed to encourage networking, learning, and knowledge-sharing. Visit the website.

About the CDO Club:

The CDO Club is the world’s first, largest, and most powerful network of C-suite digital leaders.  Our 1,000+ members receive access to breaking news, original research, career development support, networking opportunities, and inspirational events such as the CDO Summit.  Visit the website.

Contact Information:

We’d love to hear from you. Email us at info@CDOSummit.com or call +1 516 488-1143.
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