Top 5 Tips for Chief Digital Officers in the Public Sector
“We don’t have customers, we have users,” said Paul Shetler, former Chief Digital Officer at the U.K. Ministry of Justice (and now CEO of Australia’s Digital Transformation Office).
That’s possibly the biggest difference between digital transformation in the private and public sectors:
Civil servants cannot choose their customers.
Yet in spite of this added challenge, as well as the complexities of local and national politics, the United Kingdom’s government has undergone a digital and data revolution.
That’s why at last year’s inaugural CDO Summit at the BBC in London on October 29, we assembled a panel of CDOs and digital experts from the civil service and local governments to explain the secret to their success.
To learn the top 5 tips every Chief Digital Officer in the public sector needs to know, watch this video of the panel below:
Lucie Glenday: Chief Digital Officer at Surrey County Council
Paul Shetler: Chief Digital Officer at Ministry of Justice
Kathy Settle: Director for Digital Policy at Government Digital Service
And don’t forget that the next CDO Summit UK is only a month away. Speakers and Agenda are confirmed and online.
Since the last summit sold out well in advance, we strongly recommend reserving your spot now in order to stay up-to-date on the latest trends in digital in both the private and public sectors.
Last year’s summit at the BBC sold out weeks early. This year, we’ve moved to 30 Euston Square, which has twice the capacity as last year. However, we are already on track to sell out again.
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“The Identity Summits are an opportunity to explore not just the technology infrastructure that’s needed to support millions of customer identities making digital connections, but also the metrics we should use to measure the true impact of identity management.“
“Bravo David Mathison and his team for curating such an excellent event at the inaugural U.K. CDO Summit.”
– Lisa Telford:Head of Media & Entertainment Practice,
Odgers Berndtson
“Huge congratulations on an awesome inaugural U.K. CDO Summit. I cannot believe how much you worked into the programme! The quality was exceptional. In addition to incredible content, I also connected and networked with some great attendees. The CDO summit was an amazing achievement, you should be very proud.”
– Tony Henderson: Business Lead Europe for Content Protection, Microsoft, PlayReady Microsoft
About the CDO Summit:
The CDO Summit addresses the challenges and opportunities arising from big data, the cloud, digital disruption, and social and mobile media. Our gatherings include the best digital strategists and practitioners on earth, in intimate, collegial, and supportive environments designed to encourage networking, learning, and knowledge-sharing. Visit the website.
About the CDO Club:
The CDO Club is the world’s first, largest, and most powerful network of C-suite digital leaders. Our 1,000+ members receive access to breaking news, original research, career development support, networking opportunities, and inspirational events such as the CDO Summit. Visit the website.
Contact Information:
We’d love to hear from you. Email us at info@CDOSummit.comor call +1 516 488-1143.
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