CDO Summit Photo Gallery CDO Summit Video Trailer
FEATURED SPEAKERS (Confirmed)
June Sarpong will interview our Featured Speaker.
Keynote Speakers (Confirmed)
Appointed in December 2012, Amanda is responsible for developing the overarching brand strategy for all of BBC Worldwide’s businesses and formats to maximise the value of our leading international and multi-format properties. This includes leading the development of the BBC master brand internationally and creating and leading the launches of BBC Worldwide’s three new genre brands that will showcase the BBC’s premium content in drama through BBC First; factual content through BBC Earth and factual entertainment through BBC Brit.
Amanda also manages the current brand portfolio of 14 BBC Global Brands including Dancing with the Stars, Top Gear and Doctor Who whilst also developing and building new brands to protect and develop future brand revenue growth.
Amanda joined BBC Worldwide in 2003 having previously worked across a portfolio of FMCG brands at L’Oreal and at Added Value, led the development and re-positioning of global brands.
At BBC Worldwide Amanda was responsible for creating a new factual entertainment brand BBC Earth which in just four years under her leadership has moved into theatric with the launch of BBC Earth Films, found new audiences on YouTube and entered into the lucrative giant screen market.
As MD for BBC Earth, Amanda drove the re-boot of our newest franchise brand Walking with Dinosaurs taking BBC Worldwide into 3D film for the first time.
Charlie served as a Lieutenant in 1st Battalion, The Irish Guards, between 1985 and 1989. He began his career in the entertainment and communications industry at the now defunct breakfast TV business, TV-am, where he worked in sales and marketing, leaving in 1992.
Between 1993 and 2006, Charlie was a highly successful entrepreneur, founding the media buying company RCL Communications, big screen entertainment business, Blink TV and, in 2000, one of the UK’s leading teen Internet companies, MyKindaPlace Ltd. The latter was sold to BSkyB in 2006 and Charlie became Head of Commercial Partnerships at Sky.
In 2008, he moved to HarperCollins UK to become Group Digital Director and was promoted to the global role of Chief Digital Officer within HarperCollins a year later. In 2011, he left HarperCollins to work with JK Rowling as the launch CEO of Pottermore.
Charlie returned to HarperCollins as CEO of the UK business in August 2013. He sits on the company’s executive committee and reports to Brian Murray, President and CEO of HarperCollins Publishers Worldwide. HarperCollins is a wholly-owned subsidiary of the global media and information services company News Corp.
Charlie is married with two children and lives in London.
Mark Dearnley joined HMRC in October 2013. He is leading the Department’s ambitious plans to digitalise its business, as well as being responsible for one of the largest and most complex IT estates in the UK.
Mark was previously CIO at Vodafone UK where he was responsible for IT, supporting 19 million customers. He was named Oracle Global Business Unit CIO of the Year in 2012. He restructured Vodafone’s IT operating model, introduced Cloud-based technologies, and with the launch of 4G piloted real time customer experience analytics.
Prior to this, Mark spent six years at Cable and Wireless as CIO and in other senior IT roles, and three years at Boots the Chemists. He was Chief Operating Officer for the start-up of Boots.com and then Programme Director for the roll out of SAP. He began his career in the Aerospace industry and has also spent time as a management consultant.
Mark has a degree in electrical and electronic engineering from Brunel University and is a Fellow of both the Institution of Engineering and Technology and BCS, the Chartered Institute for IT.
Mark Read was appointed a director in March 2005. He is chief executive of WPP Digital, and was previously WPP’s Director of Strategy. He is a director of CHI&Partners. He worked at WPP between 1989 and 1995 in both parent company and operating company roles. Prior to rejoining WPP in 2002, he was a principal at the consultancy firm of Booz-Allen & Hamilton and founded and developed the company WebRewards in the UK. He is a trustee of the Natural History Museum Development Trust.
Mike Bracken was appointed Executive Director of Digital for the UK Government in July 2011.
He is leading the transformation of public sector services to a “digital by default” model, building and championing a digital culture that puts the user first and delivers the best, low-cost public services possible.
Mike heads up the Government Digital Service, part of the Cabinet Office that has been globally recognised for its work on building world-class digital services. The new GOV.UK website – which brings together all UK Government services and information in one place – is an internationally recognised digital platform for public services and won the Design of The Year award for 2013.
Prior to joining Government, Bracken worked at Guardian News & Media as Digital Development Director for nearly four years; co-founded e-democracy site My Society, and was a Director/Shareholder at technical services company Wavex.
Ralph Rivera is the Director of BBC Future Media.
Reporting directly to the BBC’s Director-General Tony Hall, Ralph is responsible for the development of the BBC’s interactive services BBC Online and BBC Red Button.
Catering to audiences who want to access and interact with BBC programmes and services through the internet, the Future Media division brings technology and design teams together to work in partnership with the BBC’s editorial teams to create products such as BBC News Online and BBC iPlayer.
The BBC’s portfolio of websites reached 19 million licence-fee payers in February this year, making it the most popular UK-owned website on the internet while BBC Red Button continues to make interactive TV services simple and accessible, used by 14 million licence-fee payers a week, many of whom are not online.
The Future Media division works in partnership with the wider technology industry to repurpose these services for use on mobiles, gaming consoles and internet-connected TVs; in addition to the website, innovations such as BBC iPlayer can now be accessed on more than 50 different internet-connected devices.
The division also includes the BBC’s world-renowned R&D department, whose collaborative pan-industry work over the past 60 years has delivered innovations that have transformed the broadcast industry – such as colour TV, Ceefax, Nicam Stereo and Freeview HD.
Ralph joined the BBC from Major League Gaming in New York, where he was responsible for product development for the largest professional video game league in the world. Prior to that, he ran AOL’s Games and Latino businesses, oversaw the expansion of AOL’s international web presence and launched the social gaming platform games.com.
Before his time at AOL, Rivera worked for publishing company Pearson Education, Simon & Schuster, Deloitte & Touche, IBM and earned an undergraduate degree from Columbia College and an M.B.A. from New York University
Rohan Silva was Senior Policy Adviser to the UK Prime Minister David Cameron until July 2013, working across all areas of policy.
Before the 2010 Election, Rohan created the Conservative Party’s ambitious technology and ICT agenda (Information and Communications Technology), including the commitment to open standards, open source software and open data, as well as policies to open up public sector IT procurement to SMEs (Small and Medium Enterprises).
Rohan was also responsible for key policies to improve the environment for technology entrepreneurship in the UK, including the Government’s ‘Tech City’ initiative, Entrepreneur Visas, Entrepreneur Relief, angel investment tax breaks, and the Government’s Life Science Strategies in 2011 and 2012.
Rohan was named a World Economic Forum ‘Young Global Leader’ in 2014, and is a Research Affiliate at the Massachusetts Institute of Technology (MIT).
Narry is a successful serial entrepreneur and advisor to CEOs with over 18 years of experience in building and managing digital businesses. Narry’s team helps senior executives and their organizations digitally transform their business. This often results in significant changes in the way they grow, work, lead and create new ventures.
He relocated to London in 2014 after 20 years in Silicon Valley. Amongst his most successes he helped Outfit7 (creators of “Talking Tom” amongst other mobile apps) become one of the largest mobile media companies in the world, with over 1.2 billion users in 104 countries. Outfit7 today has more active users than Twitter. Narry serves on the board of Bebe Stores (Nasdaq: Bebe), the advisory board of ProsiebenSat1 (FWB: PSAT) and the United Nations Global Entrepreneurs Council. He has received B.S. and MS degrees in Engineering and Management from Punjab and Stanford University, and conducted graduate research at Massachusetts Institute of Technology.
Saul joined Index Ventures in 2007. An entrepreneur with two decades of experience building and exiting companies in both the US and Europe, Saul has a passion for working with seed and early stage businesses.
Most recently he was the co-founder of Kano and Seedcamp, as well as co-founder and original CEO of Lovefilm International (acquired by Amazon). He was also part of the original executive team at Skype (acquired by eBay).
Saul believes tech is still only just starting to make a dent on the economy and society and that it has the potential to create hundreds of thousands of jobs.
All Speakers (Confirmed)
Alex has been Co- Founder on a number of ventures since 1997, and has owned Jump Digital since then. These have ranged from internet start-ups to providing strategic consultancy to international companies. In 1999 he created Obvious Solutions, an award winning company that combined the internet, video and “recruitment process outsourcing”. It grew to service the needs of customers such as Amazon, BP, CSC, HBOS, Goodrich, Microsoft and RBS until its eventual sale to Norwegian quoted company Stepstone ASA.
Following the sale of Obvious Solutions, Alex worked in the US for the chairman of Aon Consulting on a business re-alignment of their HR practice. It was during this time that he identified a rapidly growing need for a different approach to digital marketing consultancy and learning.
Jump Digital have developed and delivered a business focused approach to digital marketing consultancy for over 350 organizations at all levels from strategic to tactical and to all sizes of customers across various industry sectors and internationally. Among other things, Jump Digital owns and edits a highly regarded analytics blog site.
The education products Jump are creating are an exciting, natural, innovative , unique training and support programmes that is engaging, enlightening and practicable, delivered on any platform delivered for our clients all online Globally , these include The World Bank, CNN, and Georgia State Learning Launchpad among others.
Working with the University of Aberdeen Jump has created a profitable, scalable, accredited programme of education with international growth l (Cert, Diploma leading to an MSc Digital Marketing Leadership – delivered as a fully online course with unique Knowledge transfer). This content is now being used by leading Universities globally within other programmes.
New content is being developed with other Universities and organisations internationally, including a Mini Digital MBA, precision agriculture, Carbon, Eco-Innovation.
In his early career he held senior positions in Global organisations both within Sales, HR, Operations and CEO. He has worked with customers across Europe, USA, Middle East and India.
He is a visiting Lecturer at a number of Universities in the UK and the US and has held the post of Entrepreneur-in-Residence at Carnegie College and Carnegie Institute.
Anand leads General Assembly’s Enterprise business in Europe, and has been with the company since its founding in 2011, responsible for various roles over the past 6 years. Anand is also responsible for General Assembly’s work with consumer products companies globally, managing teams in London and New York City.
Prior to that Anand worked in business development roles at SCVNGR (a US tech startup) and The Ad Club (a regional trade association) in Boston, Massachusetts. He grew up in India and attended Boston University.
General Assembly is a global education startup focused on helping individuals and large companies build the skills they need to succeed in the digital age. Since launching in 2011, the company has raised over $110m in venture capital from investors including Jeff Bezos, Howard Schultz, Tony Hsieh, and more. GA operates in 25 cities around the world and online, has graduated over 50,000 individuals, and
works with over 100 large companies including Walmart, GE, Visa, L’Oreal, Lloyds Banking Group, and more.
Andrew joined Aviva in December 2014 as chief digital officer. Andrew is accountable for driving Aviva’s group-wide digital transformation which will have a significant impact on every aspect of our interactions with customers, including product innovation and development, distribution, communication, claims handling, and marketing and branding across social media and the internet. Andrew works in close partnership with the chief information officer and with the business CEOs who build and deliver product solutions to the customer.
Coming from outside the insurance industry, Andrew brings a fresh perspective to Aviva. Andrew has held significant e-commerce and digital leadership roles. He was managing director, commercial & product development, at British Gas where he created a Connected Homes division and launched a new brand, Hive, focusing on opportunities in the ‘Internet of Things’. Prior to that Andrew was ceo-designate for a new online venture in the private office of Sir Charles Dunstone, he was managing director, multichannel ecommerce and services, at Carphone Warehouse and trading director at ASDA. His early career was in strategy consulting where he worked on a broad range of assignments in retail and consumer businesses across the globe.
Professional qualifications and memberships:
Andrew holds a first class degree in philosophy, politics and economics and an MSc in the economics of developing countries from Oxford University. Andrew also has an MBA from INSEAD, France.
Andrew Stephen
L’Oréal Professor of Marketing & Associate Dean of Research
Saïd Business School, University of Oxford
Professor Andrew Stephen is the Associate Dean of Research and L’Oréal Professor of Marketing at the Saïd Business School at the University of Oxford. Andrew is one of the world’s leading academic marketing experts, with a particular emphasis on issues that lie at the intersection of marketing and technology, such as how, when, and why marketers should use new digital media channels. His research over the last decade has made significant contributions to our understandings of social media marketing and consumer behavior in digital markets. He was recently ranked as one of the top-25 marketing professors in the world by the American Marketing Association, and first in the UK. He was also named as one of the world’s top 40 business school professors under 40 by Poets and Quants in 2015. At Oxford, in addition to overseeing the School’s research activities as Associate Dean, he is the head of the marketing faculty, director of the Oxford Strategic Marketing Programme in the School’s executive education portfolio, and the founding director of the Oxford Future of Marketing Initiative, which is a collaborative network of academic–industry partnerships aimed at shaping the future of the marketing discipline through rigorous research and practical thought leadership.
Andrew grew up in Brisbane, Australia, and completed undergraduate degrees with first-class honours in engineering and business at the University of Queensland. His graduate studies were at Columbia University in New York, where he earned an MPhil and PhD with distinction. Prior to joining Oxford Saïd in 2015, he taught at leading business schools such as INSEAD, the University of Pittsburgh, and Columbia Business School.
Andrew’s research is published in all premier journals in marketing (Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research, Marketing Science, and International Journal of Research in Marketing), as well as in top psychology journals (Psychological Science and Journal of Personality and Social Psychology). His research has garnered many accolades, including the Marketing Science Institute’s Alden G. Clayton award and the American Marketing Association’s John A. Howard award and Donald R. Lehmann award. Recently, an article he published in the Journal of Marketing won the Shelby D. Hunt/Harold H. Maynard Award for the best contribution to marketing thought in 2016. He also serves as a senior editor at the International Journal of Research in Marketing and an associate editor at the Journal of Consumer Research, as well as being on the editorial boards of Journal of Marketing, Journal of Marketing Research, and Journal of Consumer Psychology. In addition to research, Andrew is also a regular media commentator and has appeared in the Financial Times, Harvard Business Review, and the Wall Street Journal, and regularly blogs for Forbes.com’s CMO Network. Andrew is also the author of several teaching case studies on digital transformation and social media marketing, and a widely used textbook, Social Media Marketing: Principles and Strategies.
Dr Bonnie Cheuk is a strategic, hands-on, business & results-driven executive with strong digital transformation advisory and consultancy, web/digital channel management, information & knowledge management, collaboration, social media and Enterprise 2.0 expertise. Originally from Hong Kong, she has 20+ years of international work experience with multinational corporations in HK, Singapore, USA, UK and Europe.
Her expertise lies in blending her deep understanding of information/knowledge management, change management, communication/facilitation principles and practices with her knowledge of the latest technologies to deliver business solutions and drive change. She has led the successful roll out of social collaboration and knowledge sharing programmes for Euroclear, Citigroup and ERM.
Currently, Bonnie is partnering with the business and technology leaders to shape the future Digital Workplace experience for employees, and refreshing the web, social media, digital strategy to improve client experience for a global financial services company.
Bonnie’s doctorate research focussed on understanding the information seeking and use behaviour in the workplace context. Since then, she has developed strong interest in bringing information literacy to life in the workplace context. Bonnie publishes papers, gives lectures at universities and speaks regularly at international conferences. Bonnie is the author of “Social Strategies in Action: Driving Business Transformation” published by Ark Group in 2013.
Bryan is editor in chief of Computer Weekly, responsible for managing and developing the team producing all Computer Weekly editorial content, including the web site, weekly digital magazine, blogs, video, podcasts, web seminars, social media, face-to-face events, community and the CW500 IT leadership group.
Bryan is also head of European editorial for Computer Weekly’s publisher, TechTarget, where he is part of the team leading the company’s European expansion plans.
Before joining Computer Weekly in November 2009, Bryan was editor of a rival publication, Computing, where he had worked since May 2000. Prior to becoming a journalist, he worked in the IT industry for more than 10 years, for companies including ICL, Intentia (now part of Lawson Software) and Thomas Cook.
Chris Hulse is an industry pioneer; experienced C-suite executive and business advisor with a 20 year track record of success building businesses.
As Chief Digital Officer at BlueLine Rental Hulse is responsible for advancing knowledge, brand awareness, digital expertise and the implementation of transformational solutions across all BlueLine Rental departments to better engage BlueLine Rental employees, the BlueLine Rental vendor and the BlueLine Rental customer. As CDO, Hulse oversees Marketing; The ISR Alliance, The Field Support Center; Customer Data & Analytics; The Sales Effectiveness Team as well as Web Site & App Development group. BlueLine Rental is a $1.5 Billion dollar (Private Equity Owned- Platinum Equity), Equipment Rental company with over 2,000 employees and 130 branches spread across 32 states, Canada and Puerto Rico. Chris joined BlueLine Rental in January of 2016 as the first in the industry Chief Digital Officer.
In August 2008 Chris Hulse raised $2.5 million in seed funding from Conde Nast to launch Inflection Point Media, a next generation, data-driven, audience targeting platform utilized by leading publishers and fortune 500 marketers as well as associations and coalitions to reach key decision makers, opinion leaders and their influencer groups during critical “inflection points” or “life stages”.
Before launching Inflection Point Media, Chris worked at Business.com for five years serving as Vice President, Strategic Sales and Business Development managing agency and key account teams nationally. Business.com was sold to R.H. Donnelly in August of 2007 for $345 million.
Prior to Business.com, Chris served as Vice President, Business Development at three early stage companies incubated by Walker Digital Management a privately held R&D laboratory best known for incubating Priceline.com. Prior to Walker Digital, Chris was a Managing Director of Sales for Altavista and Sr. Director for Engage Media both wholly owned operating companies of CMGI having joined Flycast Networks prior to its $300 million IPO and subsequent acquisition by CMGI.
Chris’s career began at Madison Direct Marketing a leading lifestyle direct marketing company based in Greenwich, CT.
Chris proudly serves on the advisory boards of Solid Opinion and is a founding Board of Directors of VolunteerSquare.com.
Chris holds a B.S. degree in Business Economics from the State University of New York at Oneonta.
Chris is an experienced digital media strategist having spent the last 10 years working for media companies and media investment funds, focusing on identifying strategic growth opportunities, finding the right digital media companies to invest in or acquire, and then helping the companies to execute their plans.
He joined BBC Worldwide 2 years ago with responsibility for digital strategy and global business development across all BBCW’s digital activities, from BBC services including BBC.com and Global iPlayer through to digital video sales to global partners such as Netflix and Amazon.
In addition, Chris has now taken over commercial responsibility for BBCW’s activities on BBC.com and YouTube, Global iPlayer and the BBCW Labs scheme. He also led the re-organisation of the BBC’s digital activities as the company transitioned to a regional structure.
David Mathison is the CEO and founder of the CDO Club and CDO Summit.
Mathison is the world’s leading authority on Chief Digital and Data Officers, and has been quoted recently by American Banker, CIO.com, CIO Journal, CIO-UK, CMS Wire, CNBC, Computer Weekly, Computerworld, Deloitte, Diginomica, EdTech Magazine, eMarketer, FedTech Magazine, FierceCIO, Financial Times, Forbes, Guardian, Huffington Post, I-CIO, McKinsey & Company, Media Post, MIT Sloan Management Review, VentureBeat, Wall Street Journal, and ZDNet, among others.
He was previously founder and Managing Director of the Digital Media practice at Chadick Ellig, a premiere executive search consultancy named by Business Week as “one of the world’s most influential headhunters”.
Mathison’s book, BE THE MEDIA, was featured by the AP in the NY Times after he pre-sold over 5,000 copies in 11 days via his web site, Twitter, and Facebook.
He has given keynote presentations everywhere from Columbia University to the United Nations (3 times in 2010), from Austin, TX (SXSW) and Amsterdam, Holland to Zagreb, Croatia.
From 1999-2001 he was founder and CEO of the Kinecta Corporation where he raised $30 million in under 2 years. Kinecta was acquired and is now part of Oracle (NASDAQ: ORCL).
From 1994-1999 Mathison was Vice President with Thomson Reuters, the world’s largest news agency, where he pioneered online content syndication.
Mathison earned his Masters degree from Columbia University in 1995
Having started during the heady boom days of late 90’s San Francisco, Deirdre McGlashan has been involved in all aspects of digital marketing throughout her career, from strategy to media to technical development and everything in between. As Global Chief Digital Officer for MediaCom, her role is to ensure the full power of technology and interactivity is utilised for our clients, from systems thinking when developing communications solutions, to harnessing and using different types of data, through to delivering specialist excellence in activation, to drive business growth for their brands.
Prior to this role, she was Head of Digital, Global Clients for Aegis Media for three years and before that the CEO of wwwins Isobar Greater China (an Aegis Media company), a team of 220 digital specialists across strategy, creative, technology and media across Greater China. In the independent agency space, Deirdre was a Founding Partner at AnalogFolk, a multi-disciplinary marketing communications agency in London that fuses both analogue and digital communications channels.
Gordon Ching is Chief Digital Officer and Global Vice President, Digital Marketing with AIESEC, the world’s largest youth-led non-governmental organization across 125 countries and territories. AIESEC mobilizes and develops young leaders through global volunteer and professional internships, and life changing leadership programs in institutions of higher education.
An emerging leader in digital, Gordon has helped numerous global brands and institutions to better attract and retain top millennial talent. In 2014, Gordon was nicknamed the world’s youngest Chief Digital Officer by the CDO Club.
As Chief Digital Officer, Gordon is leading global digital transformations to modernize AIESEC’s brand experience and infrastructure, provide expertise to the leadership team and global network on enabling digital across worldwide operations, and lead global digital marketing strategy.
His major initiatives include leading the redeveloping of AIESEC’s online ecosystem including the global website, marketing innovation platforms, and YouthSpeak the global youth insight survey that aims to understand how to improve the education to employment journey through millennial insights.
Jon joined Lloyds Banking Group (LBG) in December 2013, although he was instrumental in supporting LBG for over six years in creating the Digital Banking platform while at KPMG.
Prior to joining the Group, Jon’s career spanned a number of organisations including Logica, PwC and IBM. Most recently, Jon was a Senior Partner at KPMG, leading the Financial Services Digital Technology practice, of which LBG was an account.
Jon graduated in 1994 from Loughborough University with a 1st Class Bachelor of Science degree in Industrial Mathematics, and went on to receive a Ph.D. in Mathematics in 1997
Throughout his career, Juan Lopez-Valcarcel has used his entrepreneurial and technology skills to help transform large traditional companies into successful digital businesses in Europe, Asia and the US.
He was until recently the Chief Digital Officer at Pearson, the global education company, where he managed all the product and technology teams outside of North America. In his current role (also at Pearson) he is SVP Data, Experience and Efficacy, setting up the next generation of capabilities in data science, customer satisfaction and learner impact.
Juan started his career by launching one of the first Internet portals in Spain in 1996. More recently, he was General Manager and VP for Digital at NBC Universal in New York and an advisor to VC firms and Media & Entertainment clients at consulting firm Booz & Co.
Juan is also a guest lecturer on Managing Internet Companies at the INSEAD MBA programme and a mentor and investor in multiple digital startups in Europe
June has enjoyed a 15-year career which has already seen her become one of the most recognizable faces of British television, as well as being one of the UK’s most intelligent and dynamic young hosts. June is a media phenomenon and is the only host of her generation that is equally comfortable interviewing politicians, celebrities and members of the public.
June has also taken on the world’s most challenging live audiences, hosting 2005’s major Make Poverty History event in London’s Trafalgar Square and presenting at the UK leg of Live Earth in 2007. In 2008 alongside Will Smith she also hosted Nelson Mandela’s 90th celebrations in front of 30,000 people in London’s Hyde Park. June has worked extensively with HRH Prince Charles for ten years as an ambassador for his charity the Prince’s Trust, she also campaigns for The
One and Product (RED). June was awarded an MBE (Member of the British Empire) on the Queens 2007 new years honours list for her services to broadcasting and charity, making her along with Princess Anne’s daughter Zarah Phillips one of the youngest people to receive an MBE.
June is the Co-Founder of the WIE Network (Women:Inspiration & Enterprise). WIE first launched in NYC in 2010 and is in it’s second year in the UK. This acclaimed conference has featured leading speakers from a gamut of industries, previous speakers include: Sarah Brown, Melinda Gates, Arianna Huffington, Donna Karan, Queen Rania, Nancy Pelosi, Iman and many more.
June’s latest endeavour LDNY is a fashion an ethical affordable luxury initiative with the UN, Parsons and London College of Fashion. The LDNY C-Line launched at the 69th external calendar.June is currently based between London and New York. Birthday UN General Assembly kickstarting the UN week external calendar.
June is currently based between London and New York.
Kathy Settle is Director for Digital Policy and Departmental Engagement at the Government Digital Service where, having developed the Government’s Digital Strategy, she is now working alongside GDS colleagues and Departmental “Digital Leaders” to deliver it. Her agendas include Digital Inclusion – helping everyone get online – and Assisted Digital – supporting people to access government digital services if they can’t self-serve.
Prior to this, Kathy worked in the Civil Contingencies Secretariat in the Cabinet Office, and in Government Office for the North West. In her earlier career, Kathy worked for the Department for Transport and the Highways Agency as a Chartered Civil Engineer.
Lucie Glenday is Chief Digital Officer for the Surrey County Council. She is responsible for creating join up across local public services through the delivery of a digital data and knowledge platform. She is also tasked with building and championing a ‘digital culture’ that puts the user first and delivers the best, public value services possible.
Prior to joining the Council, Lucie worked at Government Digital Service as Head of Business Transformation working with large central government departments and agencies such as the DVLA and Student Loans Company.
Mark Thompson has 22 years’ experience in public sector ICT.
He is Senior Lecturer in Information Systems at Cambridge Judge Business School, Visiting Professor at Surrey Business School, Strategy Director at Methods Group, specialists in digitally-enabled public services, Board Member of Digital Leaders, and recent Board Member of Intellect/Tech UK.
He has published in several top-tier IS and organisation journals including Organization Science, Academy of Management Review, Journal of Management Studies, Information and Organization, and Information Technology for Development, and is a reviewer for over 16 journals.
As IT futures adviser to George Osborne and then Cabinet Office, Mark was one of the architects of government’s shift towards Open standards/platforms, and is a frequent contributor to columns and/or chair of panels and conferences on Digital public services.
His co-authored book, Digitizing Government, appears in December.
Múirne Laffan is Managing Director of RTÉ Digital and a member of the RTÉ Executive Board.
Responsible for leading RTÉ’s overall digital strategy, her remit is to bring RTÉ content and services to Irish and international audiences across a broad range of platforms, devices and markets, transforming how RTÉ makes it services accessible to the public.
As audience expectations evolve, RTÉ Digitals’ ambition is to meet consumer needs now and in the future through creativity, innovation, partnerships and audience engagement across multiple platforms.
Heading up a successful portfolio of services, led by RTÉ Player, Ireland’s most popular video on demand service, as well as RTÉ (i.e. RTÉ News Now, RTÉ Archives and RTÉ Aertel), RTÉ Digital has recently partnered with GAA to launch GAAGO, bringing Gaelic football and Hurling to global audiences by ppv streaming.
A graduate of the College of Marketing at Dublin Institute of Technology, she was part of the set-up team of McCann Interactive in 1994 in their New York office, to drive interactive and worldwide web activity for McCann’s US based clients. As SVP, Director of Worldwide clients at McCann-Erickson WW, she was a member of the leadership team that created Universal McCann.
In 2001, she joined RTÉ, first as General Manager of RTÉ Commercial Enterprises and then as Executive Director of the newly formed RTÉ Publishing.
Neil has been selling mission-critical enterprise technology solutions across the globe for nearly 20 years.
He has worked with financial services giants like Enron and Credit Suisse and headed sales and business development at a variety of enterprise solution vendors.
A veteran of several startups and mid-stage growth technology companies, Neil brings an entrepreneurial, commercial-driven focus to ForgeRock’s growth strategy.
Neil is passionate about open source, good science, mountains and the written word.
Nick is the founding CEO of Nutmeg. Following a business degree at Exeter University, Nick worked at Barclays in the areas of product, banking and wealth management. Nick was a Divisional Director at Brewin Dolphin and has an MBA from Stanford University in the United States. Nick’s industry and investment views are respected globally and he frequently appears on Bloomberg, CNBC and BBC and has been quoted in the Financial Times, Wall Street Journal and many international publications. Nick has been a guest lecturer at academic institutions including Harvard, Stanford and London Business School and has represented UKTI around the world, promoting the benefits of doing business in Britain. Nick is a non executive Director at Innovate Finance, the movement helping highlight the need for customer-orientated progression in financial services.
Norm has been involved in digital marketing since graduating from Chicago’s Northwestern University in 1988. While at Accenture, Norm led a team that developed one of the earliest e-commerce sites for a large US retailer. After completing his MBA from Duke University in 1995, Norm joined the industry’s first digital agency, Modem Media, who revolutionized the advertising industry by placing the first banner ad on the Internet.
In 1997, Norm moved to London to launch Modem’s first international office. Modem Media soon became a leading digital agency in the UK, known for nurturing some of the country’s best digital talent, consistently placing in the top of the digital league tables, and a winner of numerous international interactive awards on behalf of clients such as Unilever, General Motors, and Citibank. Modem was responsible for the UK’s first rich media ad and first viral campaign, and in 2006 was named by Campaign magazine as one of the world’s most awarded digital creative agencies.
Norm joined Mindshare in 2007 as CEO of their Interaction digital specialists group in EMEA. Norm is currently responsible for leading Mindshare’s global digital specialists as well as managing the company’s strategy business division, a combined team of over 2,000 staff in 115 cities around the world delivering work for global clients such as Unilever, Nestle, Jaguar Land Rover, Chanel, and American Express. Norm is a member of Mindshare’s Executive Committee, GroupM’s Digital Board, and the GroupM Connect Advisory Board.
Norm is a long-time vocal digital evangelist and a frequent speaker at advertising conferences, including the Festival of Media, Ad:Tech, the Cannes Advertising Festival, Internet World, Spikes Asia, and numerous IAB events. Norm also regularly comments on digital news and trends in the media, including TV and print interviews with the BBC, MSNBC, Sky News, The Economist, the Financial Times, and the New York Times.
Norm regularly writes and posts opinions and predictions on digital marketing and trends. He recently won two prestigious WPP Atticus awards for his written work, the first-ever double award winner in a single year. Norm’s first book, Adaptive Marketing, will be published by Palgrave Macmillan in September of 2015 and is available for pre-uorder on Amazon.
You can follow Norm on Twitter @ntjohnston to read his latest views and news.
Oliver Cummings is COO of www.nurole.com. Founded in 2013, Nurole has become the international marketplace for board and C-level roles. Nurole connects over 10,000 leaders across more than 100 countries to roles that match their interests. Whether a public company chair, a private equity CEO or a chief digital officer, Nurole enables individuals to put themselves forward, and recommend others, for career defining positions with iconic public and private companies, as well as exciting VC-backed start-ups and pro-bono roles in government and not-for-profit organisations. For organisations and headhunters looking to optimise their search process, Nurole is an easy, cost-effective way to source talented individuals. Nurole offers service levels tailored to suit a range of needs. Prior to Nurole, Oliver spent over a decade working in private equity, most recently as a partner at BXR Partners, an international private investment group with a 19 year track record of superior investment performance across a variety of industry sectors. He also sat on the investment committee of White Cloud Capital, a growth capital and venture capital investment platform. Previously he was with Goldman Sachs Capital Partners where he focused on investment opportunities across Europe in the Business Services, Media, Oil & Gas and Industrial sectors. Oliver is currently a non-executive director of Thomas’s London Day Schools, a privately-owned schools group with over 2,000 students across London.
Paul Shetler is a technologist and entrepreneur with over two decades’ experience in financial services and digital.
Paul now leads the relatively new digital team at the Ministry of Justice that has been tasked with digitally transforming the way the public use government services, from booking a visit to a prison to filing a civil claim. The transformation initiative covers both internal systems and external end-user touch points.
He has managed and delivered some of the world’s largest IT integration programmes and organisational change programmes. This has involved introducing new technologies and software architecture which were later adopted across financial services and everyday life, such as service-oriented architecture (SOA), message brokering and cloud computing.
He has also built world-class international organisations within large global technology firms to define, implement, sell and market products and services based on networks, mobile technologies and very large-scale systems integration and modernisation.
Peter is Chief Data Officer at Southern Water, a new post within the organisation tasked with developing and delivering a data strategy for the organisation which supplies 524 million litres of drinking water from 89 water treatment works along 13,793 kilometres of water mains to customers’ taps and treats and recycles 718 million litres of wastewater at 365 treatment works after it is pumped through a network of 2,375 pumping stations and 39,600 kilometres of sewers each day. Previously Peter was Head of Data at The Pensions Regulator (TPR), which regulates the pensions and automatic enrolment in the UK . Before joining TPR Peter spent 17 years providing Data Strategy consultancy across the not for profit sector, financial services and FMCG working with large multi-national organisations and blue chip brands. Peter is a specialist in Data Strategy, Data Technologies, Master Data Management Strategies, Data Governance Frameworks, GDPR and Data Science Strategies. Peter is the co-author of ‘The Chief Data Officer’s Playbook’ published by Facet November 2017.
Richard Boulderstone is the British Library’s Chief Digital Officer. At the British Library Richard is leading the digital transformation of all aspects of the Library’s operations and services. Formerly a Chief Technology Officer and Product Development Director at a number of international information providers, he has led the creation of many information-based products – both in the UK and USA.
After four years as the #1 rated technology analyst in Europe, Richard left his role as head of technology research at Goldman Sachs in January 2000 to form the first independent technology research group in Europe. Unlike other analysts, Arete has no conflicts of interest preventing their telling the truth about technology. After the scandals surrounding deceptive and poor quality analysis, Arete found an increasing demand for its independent views on telecoms, software, semis and services. Richard has an industry background, having worked for Nortel and at a prestigious Columbia University economics think tank before six years in the City of London.
Richard is the main founder of Arete (formed in 2000), the pioneer of the independent equity research space (prior to the Wall Street scandals of 2001-2003), and is based in London. For over 20 years he has focused on the wider mobile internet space, including smartphones, digital consumer products, advertising technology and other internet services. He is a frequent and highly-rated speaker at industry conferences, known for his frank dissection of industry hype and willingness to offer critical as well as positive comments on leading tech companies. His team includes Muzhi and Rocco and he regularly supports interns to give them a leg up in the technology space. Prior to founding Arete, Richard was for four years #1 ranked technology analyst in Europe at Goldman Sachs, and prior to that, worked for Nortel and at a prestigious Columbia University economics think tank.
Sean Cornwell joined Travelex as Chief Digital Officer in February 2014. As Chief Digital Officer, Sean is responsible for leading the complete Digital Transformation of Travelex into a fully tech-enabled, data-driven and customer-centric business, oversees a team of 150 and looks after the e-commerce, cards and money transfer businesses. Prior to joining Travelex, Sean was COO at Shutl, the same-day delivery business which was acquired by eBay in November 2013. Sean was previously Managing Director for online dating company e-Harmony’s international markets (UK, Japan, Australia, Brazil), eHarmony’s mobile business and oversaw the company’s investment in European online dating site eDarling. Before e-Harmony, Sean spent three years with Google as Group Product Marketing Manager EMEA where he led product marketing for monetisation products across Europe. Sean is currently a Venture Partner at MMC Ventures and acts as a non-exec and advisor to various start-ups. He graduated from Cambridge University with a BA in Political Sciences and has an MBA from INSEAD.
Shane Norman is an innovator, inventor and ideation working across disciplines to provide leadership in product development and marketing in the digital space. He is the Senior Vice President and Chief Digital Officer for Douglas Shaw & Associates, a leading fundraising strategy firm, Founder of Magic Mirror (producers of hits like ElfYourself with 20 Million Downloads), and the former Group Director of Digital Marketing for HarperCollins Publishers. While at Fox, he received an Emmy Nomination.
Simon has been helping marketing executives optimise the business impact of their digital channels for over 20 years. As European Managing Director at L2, Simon advises CMOs, CDOs and business leaders at many of the world’s biggest brands on how their digital performance benchmarks vs. competitors, and what investments should be prioritised to drive superior consumer engagement. Prior to joining L2, Simon held global executive roles at Google, Telefónica and 3M, and wrote an award-winning movie screenplay.
Tamer Ozmen has the exciting role of leading and shaping the Microsoft’s Digital and Enterprise Services Division. Microsoft Digital supports UK customers to Digitally Transform themselves and works with them to disrupt their business models to achieve more. By using state of the art Microsoft technologies and propositions such as Fintect, Data Insights, Machine Learning, AI, Microsoft Digital designs, develops and implements end-to-end solutions to help companies keep their competitive advantage and be relevant to their customers both now and into the future.
Prior to joining Microsoft UK, Tamer was CEO of Microsoft Turkey for five years which went through its own truly transformational journey. During his tenure, through clear vision and challenge to achieve more he tripled revenues and transformed the Turkish subsidiary into the fastest growing subsidiary within Microsoft Worldwide, where MS Turkey became the “Subsidiary of the Year” three times via achieving highest profitability and revenue growth.
Before joining Microsoft, Tamer started his career at Priceline .com as part of the company’s very first group of employees that conceptualised the innovative business model and developed, built and launched the company in 1998. Tamer later moved to Europe to start Priceline Europe in London where he also launched the company’s European operations to support the global growth strategy.
Tamer went on to be the Group Vice President for Online and Multichannel at Orange. Based in the UK, Tamer was responsible for running Orange’s Online Division. He developed and executed Orange’s Digital Transformation and launched the omni channel program.
As London’s first Chief Digital Officer, Theo will play a leading role in realising the Mayor’s ambition to make London the world’s smartest city, ensuring that the capital’s status as a global tech hub helps transform the way public services are designed and delivered, making them more accessible, efficient and responsive to the needs of Londoners.
Theo joins with extensive public and private sector experience. As Cabinet member for Finance, Technology & Growth at Camden council, Theo established Camden as London’s leading digital borough through its use of public data – and this year they received national recognition as Digital Leaders ‘Council of the year’.
He’s worked at GovTech accelerator Public Group, advising start-ups on the growing market in local public services, and was previously Head of Policy & Public Affairs for the video games industry’s trade body, Ukie.
Tony leads Microsoft’s PlayReady Video Content Protection business in Europe, helping PlayReady partners develop cross-platform TV, Film and Entertainment experiences for smartphones, tablets and in-home devices. Prior to Microsoft Tony ran a leadership network for CEOs and held senior commercial roles with the BBC and the music industry. Tony is a graduate of Edinburgh University and a co-founder of the Oxford Technology Media and Finance Network. In his spare time Tony runs ultramarathons and has recently completed an 83 mile run along the length of Hadrian’s Wall. Tony writes and publishes books and humorous poetry on the impact of technology on society amongst numerous other topical themes!
Digital leaders from these companies have spoken at previous CDO Summits:
AGENDA
Endorsements
Chief Digital Officer Harvard University
Digital Director President Barack Obama 2008 and 2012
Chief Digital Officer The Metropolitan Museum of Art
Managing Director,
Digital Strategy/Editorial Director Harvard Business Review
SVP/GM Reuters Consumer Media Thomson Reuters
Chief Digital Officer The Michael J. Fox Foundation for Parkinson’s Research
Chief Digital Officer Arnold NY
Chief Digital Officer RF | Binder
Chief Digital Officer Kantar Retail
Executive Vice-President and Chief Product Officer, Digital Media Disney ABC Television Group
President Rachael Ray Digital
SVP/GM Scripps Networks
Chief Executive Officer Admeta (Gothenburg, Sweden)
Chief Digital Officer America's Promise Alliance
MEDIA CLIPPINGS
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